Margaritaville corporate headquarters expanding

posted December 21st, 2007 at 10:58 pm

64 Comments »
by Josh

Margaritaville Enterprises LLC, Buffett’s company that manages his restaurants, merchandise, and other enterprises, will move their corporate headquarters to a newly constructed nearby office complex. The Orlando Business Journal has the story:

Buffett’s Margaritaville Enterprises LLC — which earns an estimated $100 million annually through music, restaurants, casinos, beer, tequila and clothing — recently signed a 10-year lease for 62,502 square feet of industrial space at Crownpointe Commerce Park.

Tom McFadden of Southern Commercial Real Estate Advisors, who represented the landlord, says the Buffett-owned company plans to use the space as its corporate headquarters. The company will build 12,000 to 15,000 square feet of office space and use the remaining space to store merchandise for Buffett’s Parrotthead empire.


Tagged in Business Empire, Margaritaville Cafes

  • Kathie Johnson

    Hi
    I am trying to email you a complaint about your Ocho Rios Jamaica Margaritaville. I may have sent two other emails so I am sorry if this is a repeat. I am trying my best.
    First of all I went to your Ocho Rios Jamaica Margaritaville this last week on the day of February 11, with twenty of my travel companions and we had a wonderful time eating lunch and drinking Margaritas, singing and dancing with the music. Two days later on the night of Feb. 13th, I went back to Margaritaville in Ocho Rios with ten other friends from my group because of the great time we had there two days before. I ordered a Margarita on the rocks salted, my favorite. I got a Margarita with no tequila. I paid for it and tipped him and the next drink I hoped that because I tipped him he would bring me a Margarita with the tequila. The bartender brought me my drink for the second time with no tequila. I paid for my drink $7.75 for the second time with a dollar tip for the second time. Now I didn’t want anymore so I didn’t order another drink. When I was just about finished with my third drink he brought me another Margarita again with no tequila. I didn’t order the drink but took it again and paid for the third time $7.75. I paid a total of $23.75 for drinks that had no alcohol. Also the change from the drinks was on the bar (Jamaican money) and he took the change without asking (it was under and around my purse) as a tip for himself. The money totalled $1.50 in Jamaican money.

    Now I bet your asking why I didn’t complain. Well I know I should have but I felt very uncomfortable and scared. I was not the only one who felt this way. My travel companions, men and women all between the ages of 45 and 55 all felt the same way. There was alot of security out side the restaurant in the mall area but nothing inside that we could see. This night there were very few tourists and alot of locals who were not very friendly. We were stuck at the restaurant because our ride back to the Riu (our resort) was not due back, we had to wait for him.
    I did not complain to the bartender because I was scared of him and I was scared of all the other employees and what my complaint might start and trouble that might ensue. I know that there were other people who were not happy with their drinks either and for the same reason (fear) did not complain.
    Also the music entertainment was for a short time Jimmy Buffet music turned way down low so that we could barely hear it. They did have a DJ that played next and the music he played was terrible. We did ask if he could speed it up a bit and he did not. He played for the bartenders because they knew all the songs, Celine Dion and other crap that you would hardly think would be at Margaritaville.
    I have been to the Las Vegas Margaritaville several times with friends and family and also the Key West Margaritaville and also Cheeseburger in Paradise in the Chicago area. My friends and family love going because of the great drinks and the wonderful Buffet music of which we are all big fans.

    This visit was a major disappointment because the drinks were not what we ordered, no alcohol, we were too afraid to say anything. There were hookers there. I know for sure because one of them offered her services to one of my travel companions. Also the trademark Buffet music was not even played for us.
    I am a Chicago girl and I am not afraid of much and never afraid to complain at restaurants and bars. I have traveled to Canada and Mexico and all over the United States and never have I felt that uncomfortable in an establishment. We were told not to go out in towns in Jamaica but because it was a Margaritaville we felt that we would be safe. Yes we did get back to the hotel in one piece but this was the first time I ever felt I was not safe in a Margaritaville.

    I just felt that you should know. I love your restaurant and will never turn down an opportunity to visit any of them but never again in Jamaica. I think that perhaps you should take a look at what I happening there. I wouldh’t want anything to hurt the good name of your restaurant/bar.
    Thanks a loving fan of Jimmy Buffett.
    Kathie Johnson
    1509 Cherrywood Lane
    New Lenox, IL 60451
    815-485-5911

  • Kurt Feyler

    I’m writing today to warn anybody who visits the Ocho Rios location of Margaritaville to not use their credit card to pay for your tab. I visited the Ocho Rios Jamaica location on our way back to our waiting cruise ship. I was only in Jamaica for a short four hours on a tour of the falls there. After the tour of the falls, we stopped by Margaritaville for lunch before reboarding our ship. The reason I mention this is because due to our short stay in Jamaica I made no other purchases with my credit card. I bet you can see where this is going! Yep, I just got a phone call from the fraud department at Visa asking about suspicious activity on my card. You got it, in Jamaica. Looks like some friendly staff member of the Ocho Rios Margaritaville snagged my card info and went shopping. I can’t help but feel that I wasn’t the only unlucky customer who this has happened to. I bet they’re having a field-day down there with customers card numbers. Pretty sad if you ask me. After also reading the comment left by Kathie Johnson, it’s safe to say that the Ocho Rios location just may need a complete overhaul. Apparantly it’s a haven for crooks and hookers. Does anybody care???

    Kurt Feyler
    Denver, CO

  • Josh Martin

    If you haven’t already, I would be sure to send an e-mail to Margaritaville at info@margaritaville.com

  • Margi Bodkin

    I am trying to reach someone in reference to a green building product that will benefit your company.

    Thank you, Margi Bodkin

  • Richard Flanders

    Please sign me up for Buffettworld at my email address richardflanders@msn.com. Oh, please tell Jimmy to come to Colorado this year.

    Thanks,

    Richard

  • Jan

    I bought a tee shirt in the gift shop on a recent trip to Cozumel, it is a large mens–it is Navy blue and has a margarita on the back surrounded by fish with divers hovering above it and says Cozumel dive team on the front. This is not a large men’s shirt…its more like a small!!!! considering the price I pd for it i am very dissatisfied that is doesn’t fit!!

  • http://www.buffettworld.com Jan

    I just received an email from Ian from the Margaritaville in Cozumel who denies they have a gift shop when is says right on the Margarita Cozumel website that they have store and sell Margaritaville merchandise and i emailed them thru the website!! This company will do anything for a buck!!! I thought i read somewhere that they are expanding….if this is the case, why would they do that when its obvious from the previous posts here they can’t manage the locations they have open. They apparently have thugs managing these facilities. I am teling everyone i know what a rip off Margaritaville is…..in more ways than one.

  • Brian

    Does anyone know who or how to the Margaritaville Retail store buyers of merchandise?

  • Brian

    Does anyone know who or how to contact the Margaritaville store buyers?

  • http://dawnmarie01@mac.com Dawn McMahan

    Do you have an address/email address/telephone number for someone besides the “restaurant” level that I could contact regarding a complaint about the Glendale Restaurant? I have emailed the address provided for that location twice with no response. Not only do I get crappy service at the restaurant, I get it via email as well…

    thanks for the help…

  • http://modlive.com Michael O’Donnell

    I have played at the Margaritaville in Myrtle Beach since its opening back in 2004. I worked many dates there and was considered “a favorite” according to then manager, Michael Whitmer. I was one of the performers who was always happy to fill in even with last minute notice and never complained about cancellations or the fact that the outside venues were not necessarily “weather-proof” which I don’t have to tell you isn’t condusive to keeping electrical equipment in top working condition. I didn’t even complain, when at last minute, 21 of my gigs this past year were canceled to make way for a dj they wished to put in place of not only my bookings, but others who were bumped out of Tuesday, Friday and/or Saturday nights. I was told that I would be compensated for the dates that fell within the 30-day written notice of these cancellations. When I heard this, I called the new manager, Chad, and asked if I had done something wrong and punitive action was being taken. He assured me that this was not the case and that I would be one of the first to receive consideration for the following year. About a month later, he informed me, via e-mail..no phone call, that there would be no compensation for any of the lost dates. Still, I did not complain. I had one date left and when that date came, it was the same day a hurricane was heading our way. I called on the day of the gig and the woman I spoke with informed me that the patio would be open until 9pm. My performance was to be from 4:30 until 8:30 so I left my home in Wilmington, NC, in spite of the fact that I had not finished hurricane prep, and headed the 77 miles for Myrtle Beach. When I arrived, I saw that the patio had not been set up and when I went inside, was informed by the manager Chad that the patio was not opening that day. I told Chad that I had just driven down from Wilmington and he pulled me aside and said to me, “I don’t know if it’s your intention to make me look bad in front of my employees, but I think we both assumed, and when you assume, you make an ass of you and me (really, he said this) but I’m sure you understand that these things happen. I said nothing but he could tell that I was displeased. How many times I thought to myself would I have to turn the other cheek? To make a long story short, I have not received any dates for 2009, nor a phone call from Chad as promised and after having spoken with other managers there, been told that it was because of my conversation with Chad on that last day there. I don’t think it was too much to ask to get a phone call before hand and yes, things slip through the cracks, but Chad treated me with such disrespect on that day that I had to speak out about it. I’ve always enjoyed playing there and made many friends as a result. If I was not doing a good job, so be it…but if it is because of my last encounter with Chad on that day, I think there is something seriously wrong with the way this was handled. If there is any question regarding my work ethic or loyalty to Jimmy Buffett’s Margaritaville, I ask that you contact Mike Whitmer in the Pompano Beach Margaritaville.

    Thank you for letting me share this experience with you.

  • http://modlive.com Michael O’Donnell

    my mistake…Mike Whitmer is in the Panama City, FL location..

  • Kathie Johnson

    Hi
    Just reading my comments of last year. Can you do me a favor and take my address and phone number off. Thanks Kathie Johnson

  • sam douglas

    Just finished a cruise to carribean..All of the margaritavilles R the koolest places to go, but man R they a ripoff! Way overpriced and the morons who work there will do everything they kan to get ur money! Mostly americanos who koodn’t hold a job in the U.S. If Jimmy new how bad it wuzz heed run em all off, after all its his name on the door! I’ll stay on the boat next cruise!!

  • David Gonzalez

    I haven’t been to many margaritaville restraunts, just the ones in New Orleans & Orlando. I’ve had a great time in each of the locations,which brings me to the purpose of this e-mail. Margaritaville would be perfect for The Market Square here in San Antonio,Texas. they already have t-shirts that say “welcome to margaritaville,Tx. I asume because the margarita is the unofficial coctail of San Antonio & there is the ever popular cerveza of your choice. It’s a match that can’t lose. Think IT over

  • David Gonzalez

    Post Script: Excuse the erroneous spelling. I need to stop drinking when I’m shifting from first into second.

  • Greg Prior

    Hey Jimmy : What happend to the Great Manager at your Key West location named Lou.Word around the campfire is he got shoved out of his job by corporate and replaced by a Manager that likes to diddle the staff.
    AFTER that guy got fired corporate brought in a pretty face without half the experience or people skills as Lou. Do Key West a favor bring Lou back and pay him what he desrves. For future reference- if you keep screwing over the locals down here we’ll protest your parrothead convention.

  • Caroline Hill

    I have just come back from vacation in Las Vegas. After visiting the Margaritaville in Orlando last year, I was really looking forward to visiting the restaurant in Las Vegas. All I can say is I was extremely disappointed. We waited ages for a table. When we were called the table hadn’t been cleared from the previous diners so we had to wait whilst they did this. I asked for a strawberry margarita on the rocks and recieved a lime margarita with shaved ice. When our starters eventually came, they were stone cold so had to be sent back. We waited half hour for them to bring us some more. Whilst we were eating them, our mains were brought out, which again were stone cold. At no point did they play any Jimmy Buffet songs, and the atmosphere was appalling. I feel extremely disappointed as I was looking forward to going to another Margaritaville after the wonderful experience I had at the restaurant in Orlando.

  • Christina Stivers

    I attended the concert in charlottesville, VA in November, 2209. The show was awesome of course, and I had great seats!!! However, I bought a souvenir t-shirt afterwards and got home to realize that it said “Tour 08″ The Year of Still Here. It does not even have a location listed in Virginia. I am very disappointed. I do suppose I should have read the shirt closely but I bought it because of it’s design, not thinking it would have said 2008 on it.

  • Luke Collier

    Hey Jimmy!
    I love all your restaurants. Great ritas, Great beer, Great burgers, Great music. It is the best place on Earth. Keep up the great work and ill stay wasting away in Margaritaville!!!!!!!!!

  • Barbara D Munro

    We visited Margarita Ville at the airport in Cancun Nov.30 2009 and we were severely overcharged. Because we signed the receipt which was not an itemized receipt, which we should have scrutinized at the time of purchase( gee we were on our way to catch our plane ) we are responsible for the outrageous charge. We purchased 2 chicken wraps, 1 cheeseburger, to Margaritas and on chardonnay and they charged our account $179.70!!!!

    • Charlie Brown

      We recently dined at the Margaritaville restaurant in Cincinnati and we found the food and service to be excellent.
      The general manager, Phil Lambert, went over and above to ensure our excellent dining experience.
      We live outside of Chicago and Cincinnati’s service and food was so much better which is a real tribute to the management.

  • Kelly K

    HARASSMENT!!!! HARASSED BY AN EMPLOYEE TO THE POINT I FELT I WAS IN PHYSICAL DANGER! I WILL NEVER EVER GO BACK TO ANY JB MARGARITAVILLE ESTABLISHMENT AND WILL TELL EVERYONE I KNOW NEVER TO PATRON ANY RESTAURANT. I was extremely appalled by the way I was treated at the door. The doorman did not know how to read an ID and told me my license was expired. When I pointed out it wasn’t, the line on my license was the date issued. The guard dismissed me and told me to get the “F&*K OUT”. As there had been no reason whatsoever I could not be in the restaurant I went to the other door and explained to the manager of the situation. I was invited into the restaurant and was told myself and my boyfriend’s food would be comped we received a bill. I explained to the waitress that we had been told we had been comped because of the situation. The server had gone to check out the situation, while she was checking on the bill the doorman walked up to myself and my boyfriend POINTING HIS FINGER IN OUR FACES ABOUT 4 INCHES AWAY FROM OUR FACES AND WAS TOLD TO “GET THE F*&K OUT,GET THE F*&K OUT,GET THE F*&K OUT,GET THE F*&K OUT. My boyfriend and I calmly asked why we were being thrown out and the reply from the doorman was to GET THE F*&K OUT, saying this over and over again. I explained there had been absolutely no reason whatsoever why we should not be there, The bouncer’s response was he didn’t care and if we didn’t get out he would call the cops and physically escort us out of the establishment. I asked to speak to the manager, he replied he was the manager, which we found out this was not the case, we asked what his name was and he told us “It doesn’t F&C&ING MATTER”.
    Needless to say my boyfriend and I spend about an hour filling out statements and explaining the situation to the manager. We had been celebrating a good friend’s birthday party in which she felt her night had been ruined by this incident.
    The next Monday the general manager called me and I went over again what happened. The GM was very apologetic. He had left me a message saying that he did not know how often I visit Vegas (usually every 6 weeks) but he would like us to come by and show us how they really do things at Margaritaville. This is not enough as I was HARASSED in the establishment.

  • Dan

    We just returned from the Margaritaville in Montego Bay. The single worst dining experience of my life, I have been to this location several times and it WAS fantastic. This time however was much different, the people were rude and acutually would not let us order what we want. I know as rediculous as that sounds they absolutely would not let us order what we wanted the drinks came out well after the food. The food was sub par at best and it took over an hour just to check and get out of there. I have given you the sugar coated version. I have never written a negative review in my life but I can tell you that you should avoid the Margaritaville in Jamacia it was a very unfriendly and even bordering on a scary place. We were treated like dirt and paid a very large amount of money to be treated that way. I am a huge Jimmy Buffet fan and will continue to be but I will no longer be going to Margaritaville.It was very sad to see how far the establishment has fallen.

  • Dan

    We just returned from the Margaritaville in Montego Bay. The single worst dining experience of my life, I have been to this location several times and it WAS fantastic. This time however was much different, the people were rude and acutually would not let us order what we want. I know as rediculous as that sounds they absolutely would not let us order what we wanted the drinks came out well after the food. The food was sub par at best and it took over an hour just to check and get out of there. I have given you the sugar coated version. I have never written a negative review in my life but I can tell you that you should avoid the Margaritaville in Jamacia it was a very unfriendly and even bordering on a scary place. We were treated like dirt and paid a very large amount of money to be treated that way. I am a huge Jimmy Buffet fan and will continue to be but I will no longer be going to Margaritaville.It was very sad to see how far the establishment has fallen.

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  • Bryan Kelliher

    Just visitied the Margaritaville in Negril and it was terrible..
    I had the buffalo chicken wings and they were so
    salty that you couldn’t eat them. The waitstaff did mention
    that they were salty and spicey before I ordered it, but I figured
    how bad could they be I have had them many times before.
    She also mentioned that many people complain about them and
    they had changed the spice ingredients a few weeks ago and
    that they have told management there but nobody listens.

    Jimmy Buffett has great music but his restaurants that he
    lends his name to are going down fast.

  • Bryan Kelliher

    Just visitied the Margaritaville in Negril and it was terrible..
    I had the buffalo chicken wings and they were so
    salty that you couldn’t eat them. The waitstaff did mention
    that they were salty and spicey before I ordered it, but I figured
    how bad could they be I have had them many times before.
    She also mentioned that many people complain about them and
    they had changed the spice ingredients a few weeks ago and
    that they have told management there but nobody listens.

    Jimmy Buffett has great music but his restaurants that he
    lends his name to are going down fast.

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  • Shoej20

    I love my job at Margaritaville Vegas…….. at least I used to. Now I love that I am part of Union that will protect me from Corporate America’s take over. I knew once they put us all in the same uniform more was to come. I have worked for Margaritaville for almost 7 years. I still have camp shirts from 2004. We used to wear any camp shirt we wanted. It was a way of displaying not only our personality but also the laid back atmosphere we have. Not anymore!! We all run around in the same ugly blue shirts that are falling apart after a couple months so the big corporation can save a buck. They don’t even sell these shirts in the retail store. What’s the matter? They are good enough for us to wear but not the customers. The previous general manager quit recently and now we have a guy from Pheonix thats buddy buddy with the big dogs at coporate. He is already rubbing a few people the wrong way. Talking to your employees about pay cuts isn’t going to win you any popularity contests.Grabbing a server when they walk away from a confrontation isn’t exactly kosher. I was told I better watch my language or I could lose my job. We need to be more “PG” at work. Do they realize we are in Vegas? There are people standing right outside the restaurant handing out cards with naked hookers on them. Where do you think these cards end up? Thats right…… at my table with a bunch of guys out here for a bachelor party. “PG” ….watch your language but make sure you upsell that Margarita to the 45ozer for 30 bucks a pop. What do you mean there are people having sex in the bathroom! You have someone puking under the table!! there is a man pissing in the hallway!! A homeless man is soliciting tables!! People are throwing bottles from the the third floor!!! yeah…. and I need to watch my language. HEY ALL YOU PARROTHEADS!! Your club t-shirts are no longer welcome at the Vegas restaurant. Our new Director came in last week and had them all taken down and thrown away. Yeah……. the shirts that we have all walked past for years. The shirts that have all your signatures and your little piece of history in Vegas. I can’t tell you how many times I have waited on a Parrothead that walked me over to the wall to show me thier club t-shirt and point out thier signature. Don’t worry…… we are all Parrotheads here too. One of the servers rescued your shirts from the dumpster. I really hope this message reaches Jimmy. He needs to know the people that work for him are destroying the Margaritaville spirit. They say we don’t have Margaritaville spirit in Vegas. Well I have been at Margaritaville Vegas since they opened as most of the staff have. We are not just employees. We are all Parrotheads and we see more Parrotheads here than any other Margaritaville. Please don’t make Margaritaville another Corporate Cookie Cutter. That isn’t what Jimmy had in mind.

    Vegas

  • Debraj

    The Key West cafe is dirty and insanitary the servers eat off the p[lates and i saw a server pet a dog located in the front of the restarant and went straight to a table to yake their order……the managers fire people for going to jail yet two of the managers went to jail on dui and mar[juana charges and who will discipline them and their poor leadership. I often go in for a drink and notice managers sitting to the bar….the environment and people there suck…….i know a server that wprks there and the things that she dicuss with me cause me to want to throw up….hopefully the higher up tend to this poor running establishment asap….sincerely, disgusted

  • Janet

    Went to Job Fare at Navy Pier located in Chicago,IL.With all due respect u r not an Equal Opportunity Employment Company . I went with the excitment and hopes of a job opptunity. Unfortunately much to my surprise I did not meet the “step server”requirement,nor have the experience of working in resturant establishments such as CHEESECAKE FACTORY,RAIN FOREST CAFE other like establishments.If only u would have posted need not apply without those credits on ur application my time and that  of ur “interviewers”and my hard earned $24.00 paid for parking would not have been s and wasted.

  • Jlynns500

    Management needs to re-think menu…over-rated…just ate at the Panama City Buffet-ville….Ordered steak dinner so tough had to send back with no concern from server had to ask to take off of bill. Crab cakes have no taste..look around food left on everyones table that ought to be a clue….not worth the wait in line…..

  • bruce bordes

    Went to Margaritaville New Orleans on 4th of July. I am gluten intolerant. The restaurant was out of both the gluten free buns and the gluten free chips. Does Buffett want to have a gluten free menu or not?
                                                                                            Bruce in New Orleans

  • Rjoetr

    Well never go  there again. We went on a weekend sat a table ordered food and had two beers in the time of two and a half hours. Then the waiter Ryan said we had to much and he was not serving us anymore. 
    All he wanted to do was turn the table for more tips. If this was the case all he had to do was ask us if we would mind sitting at the bar or some where else. But he chose the ignorant derision.
    We were so embarrassed is was not funny. We are good people and don’t get out of control at all. I am my best friend own and operate our own company’s. We have got sense. 
    So morale of this letter is Margaritaville I and my friends will never darken you doors. 

  • Dee

     

    My
    husband and I went to Margaitaville last night at Mohegan Sun Casino in
    Connecticut. We waited almost two hours for a table (we were contacted on my
    cell phone at 8:59 and then again at 9:02 pm) we were taken to our table which
    was upstairs overlooking the lower level and dance floor, it was a great
    location! The waitress came over to ask for our drink order. She was a bit rude
    and cold. We ordered glasses of wine and received them quickly. A different
    waitress came to take our dinner order. She was very nice and helpful. My
    husband ordered a hamburger and I took the waitress’s suggestion and ordered
    the Salmon. We told the waitress that she was so much better than the other
    girl who took our drink order; we told her we liked her and were happy she was
    taking over our table. Our dinner came quickly and both our dishes were good.
    About this time the music started downstairs…there were people dancing on the
    dance floor that our table over looked. We wanted to go dance so we asked if we
    could leave our stuff at the table and go downstairs. We were told it was fine;
    we just needed to leave a credit card with the server. We did so and left my
    purse, eye glasses, full wine glasses and almost finished dinners at the table.
    We danced to two songs, came back upstairs to find our table cleared. When we
    asked what happened to our drinks and food we were told that we needed to
    leave. Of course we asked why….we were told that my husband inappropriately
    touched a waitress!!!! I was handed my credit card and a receipt for our
    dinners and we were escorted out of the restaurant by about 4 male employees
    and management!!! We kept telling them that we didn’t do anything…..they did
    not want to hear anything from us. We left.

    We were
    planning on staying in the casino after dinner but after the way we were treated
    at Margaritaville we decided to just go home. I then realized that I did not
    have my eye glasses, I had left them on the table when we went to dance and
    were then forcibly ushered out of the restaurant. We went to the casino’s help
    desk and asked to talk to someone in charge to get some help. We talked to the
    head of security and the Indian reservation police. We wanted to file a formal
    complaint, see the security tape of my husband allegedly touching the waitress inappropriately
    and I wanted my glasses back. The reservation Police officer went to
    Margaritaville to ask about the security tape and retrieve my glasses. He was
    told that they didn’t have my glasses and that we were not asked to leave
    because of inappropriate touching but because we were drunk and we were
    belligerent to their employees!!!! I guess the reason changed when we wanted
    proof of the inappropriate touching that never happened!!!

    We
    didn’t get anywhere with the situation at Mohegan Sun but I will make sure Dan
    Leonard and Eric Forward (President COO and CFO of Margaritaville) hear my
    story and read all the other comments here and find that there is a recurring theme. Of course, they might like
    the idea of turning tables even if it means pushing good paying customers out of
    their restaurant with false reasons so they can make another buck.  

  • Kent Dd228

    I needed info on the new Margaritaville in Biloxi. I sent a question to the e-mail given. I received an automated message saying someone would contact me. That was a week ago. So, being there is no info on what they have available in the form of entertainment I will go to Hollywood Casino in BSL. They actually have a web site that gives that information.  With a six hour drive ahead of me it would be nice to know who has what.

  • Colin

    I was down there on vacation..from canada and my nefews wedding. So bachelor party started at margaritiville mytrle beach, sc.  Went with groom to be 24 best man 23 and brother in law 60 and me i am 45.  Was asked for id when ordering a drink.  Bar tender not nice said im sorry our policy is if u look under 30 we ask for id.  I gave her 4 picture ids from my wallet showing my birthdate april 18/1967 didnt care to look. for she wanted a pass port id.  So needless to say i went without drinks that night and here a 23 year old and me double he age cant get served now how stupid is that…

  • http://profile.yahoo.com/A2IYDGPS4G6T3LEPENAASBEXYQ BDUB

    Your organization is shady at best, and your new business practice and morals are pathetic. Firing employees, and setting them up to take falls is criminal activity, what have you done hired crackheads as business program managers….one word……Your criminal business practices will end your business eventually

  • Blondygirl

    I bought a glass of Margaritaville collection and after I washed (hand wash) all the logo was left
    Never again I will buy drinks at this place.

  • Brittanywise9056

    I would like to say that I liked everything, the set up, and well the food would have been great had it been cooked right.  Customer service was a little worse though.  We came here to Panama City Beach for a vacation and decided Margarittaville would be a great place for dinner.  Well my husband’s food was not cooked at the way he had requested and it tasted nothing like what it was supposed to be, I had gotten the cheeseburger in paradise and I have no complaints with it other than it having been overcooked just a little.  We had a waiter who was very rude and demanding.  Yes of course music was something we knew would be there and yes it was loud but the waiter was obnoxious and would yell right in our ears, we had to wait a good hour and a half, maybe even two hours for our food and by the time we recieved our food it was just about time for closing and we were rushed, we hardly recieved refills as well.  I understand that waiters need tips as well but had gratuity not been included in the ticket he would have not recieved a single penny from I nor my husband, he did a terrible job.

  • Kimackrtr

    Take a pass on the Chicago Location….food was bad!!
    Florida is my recomendation…great food there!

  • R Woodlock

    Looked forward to staying all day and eating and drinking and swimming in Cozumel, we go three to four times a year. When we got there we where told that they decided they didnt want open up the swimming area because of wind, wind was only about 5 miles an hour, which is a constant in Cozumel. So we right next door and did the same thing an will spend around 400 dollars

  • Ellish

    Me and my husband always go to Margaritavilles where we visit. We frequent the one in Orlando. No complaints at all. We went to the one in Montego Bay and was mistreated. we sat at a table for 45 minutes and nobody waited on us. We moved to another table and finally got some response. We were ignored another 45 and had our waitress come to apologize that they did not have what we ordered. We had to leave since we were on a tour. Not to mention they refused to play Jimmy. I wont ever go there again. I did email corporate and one month later no response. I doubt they care but one day they will if people decide not to go anymore. You would think they would have more business sense. Very disappointed in MV

  • Ellish

    Me and my husband always go to Margaritavilles where we visit. We frequent the one in Orlando. No complaints at all. We went to the one in Montego Bay and was mistreated. we sat at a table for 45 minutes and nobody waited on us. We moved to another table and finally got some response. We were ignored another 45 and had our waitress come to apologize that they did not have what we ordered. We had to leave since we were on a tour. Not to mention they refused to play Jimmy. I wont ever go there again. I did email corporate and one month later no response. I doubt they care but one day they will if people decide not to go anymore. You would think they would have more business sense. Very disappointed in MV

  • Jim!

    Management and Kitchen in Glendale need to be replaced, Unprofessional and don’t give a shit about quality of the food or their own appearance. This location has really gone to shit. Hope something is done quick, Jimmy Buffet has a great brand and Glendale has forgot it altogether!

  • Jim!

    Management and Kitchen in Glendale need to be replaced, Unprofessional and don’t give a shit about quality of the food or their own appearance. This location has really gone to shit. Hope something is done quick, Jimmy Buffet has a great brand and Glendale has forgot it altogether!

  • James Mc Daniel

    Are there any plans to build a Margaritaville casino in Tunica,ms. or in the Atlanta,Ga. area?

    • http://www.buffettworld.com/ Josh Martin

      Haven’t heard anything about either of those locations

  • http://www.facebook.com/John327 John Harcrow JR

    I’ve never been to a Margaritaville restaurant,bar or casino and judging from these reviews I probably won’t! Seem like they are poorly managed and doesn’t care about the customer.

    • SMi)E77

      smart man

  • babygurl1980

    Housekeeping management needs to be looked into, because I have witnessed a whole lot of shit that manager’s shouldn’t be doing!!!! The Margaritaville on the beach is whacked with stupid ass housekeeping manager’s, why for one there are alot of favorites and not speaking to your assistant’s on hand about thing’s that they need to know about… The manager pulled one by one into her office about her favorite person saying she a go to, by the way she ain’t no supervisor nor a manager so she bosses people and that’s not right… This hotel has alot of issues that needs to be resolved… That manager of housekeeping she shouldn’t be a manager period… She let me go and now I don’t work there anymore, why she sat with me and I told her that I had a 3rd job to go to and she agrees that I clocked in at 1 pm to start my job and get off at 9 pm, then the next day I come in to start my day and the assistant manager didn’t know that I come in now from 1 to 9, why she didn’t know cause the manager didn’t tell her nothing..In management I never seen anything like this until now and it’s bullshit…. People that I worked with they so agree with me about the manager… I hope the president of this hotel would look into this… Plus, I thought this place would let you work plenty of hour’s you want guess not bunch of lying ass housekeeping manger’s!!!!!!

  • Mark

    Took the wife and grandkids to Glendale Margaritaville for Mother’s Day dinner on Saturday night. After the meal, We started out the door and I decided to walk back in and go to the restroom. I was asked for my ID. WTF?? I told them that they don’t need to see my ID to take a piss, because I was just in there eating. I am a 60 year old grand father with a gray beard. If you can’t tell that from an underage kid, then have your eyes and your intelligence checked. I will never go back and tolerate that kind of stupidity!

    • lynn

      I am never offended at being asked for an id. Our state requires that all people are carded. The business is protecting it’s ability to stay open & in compliance with all laws. It took you longer to type this message than it did to present your id.

  • Dave

    I just felt like I had to respond and defend this company with all of the negative comments I have seen. My wife and I tried the Orlando location while we were on our honeymoon and I have to tell you that it was one of the highlights of the trip. We had to wait about an hour but it was the weekend of Memorial Day. We had a drink in the Adirondack chairs out front and when it was our turn the hostess personally came and got us and led us to our table. We were treated with great courtesy and respect. The wait staff was a team of three that never let our drinks go empty and were attentive to us without being obnoxious. We were so pleased that we ordered dessert, which we rarely do at a restaurant. Even though they were busy, they never hurried us nor did they refuse to serve us. We bought two of the hurricane glasses and we still have them in great shape. At the end, as we were leaving,everyone we passed wished us a good evening and thanked us for coming. We decided to come back the next year and were treated the same and again had a pleasant time and were very impressed. There were other places that we ate dinner at on City Walk and we did not come away with near the experiences we found at Margaritaville. Thank you for being such a class act and for giving my wife such a great experience both times!

    • lynn

      I agree. I have been to the Orlando restaurant several times and each time was pleasant and the food was great. Of course, we are pretty easy going customers.

  • deb2013

    In my opinion the best Margaritaville is in Key West and Orlando. Dont bother with the Las Vegas location, food is awful. The server told us that most of the entrees are pre-made and frozen the only fresh food were the salads and hamburgers. The casino is too small and good luck finding a machine or table.

  • SMi)E77

    Poor management. I was an employee of JBM Cincinnati, Ohio. I terminated my own employment with this company for a plethora of reasons.
    Head chef is NEVER present. His days end about 11:30 am – 5:00 pm
    He preaches about being a part of the solution and not part of the problem. That, my friend is a joke in it’s self. Sit back and let me give you some shining examples of his participation in being a part of the solution…ahem, I mean, problem is what I meant to say. Chef could be present in the building, and we have no prep for the selling of food. And he has the audacity to say “man, I cant believe what a situation we are in here, my morning crew didnt do any prep today.” No, chef what is wrong here is you failed as aleader to establish build to pars for the prep crew to follow. When left to their own devices people will inherently do less than what is expected unless given a guide or build to demand.
    I have NEVER in my 22years in the restauraunt industry had a chef that NEVER cooks, participates in the checking of quality standards, demanding a minimum requirement from employees or following up w proceedural development of employees knowledge and skillset.
    To give him the title of chef is appalling, he is the opitome of failure at best.
    When he is made aware of aproblem his approach to solving it consists of him aknowledging the problem and leaving the responsibility of the task to the cooks and dishwashers. Then minutes later without making sure the kitchen staff is not FUCKED, he leaves for home.
    I have never had a chef not care about the quality and consistancy of a product.
    I have had to use inferior product to prepare food for guests. If chef took a proactive role in his job these points of contention would never be a topic. If he oversees operation and quality we would have consitancy. There are prepped items that are weighed incorrectly consitantly.
    Chef has NO CLUE how many bags of black beans, jambalaya, potatoes,queso, chili, or anything that goes into the warmer for service. absoltely nothing. He is fucking clueless. He has no way of directing people on what we need for business.
    Example, on a busy Saturday nt he thinks we only need 2 bags of potatoes, jambalaya, chili, and above mentioned products. When in reality we need 3 times that.
    How can a chef be so clueless to the day to day operations of “his” kitchen.
    Oh wait a minute I know the answer to that, its because you are NEVER here chef so how could we expect you to have even the slightest clue.
    Yes, you might not be from here, but that is no excuse for you to drop the ball on knowing what events are going on in “your” town. For example how could you think Mother’s day and Memorial day weekend would not be busy for you. I mean really how far was your head up your ass on that one is beyond me.
    But what confuses me more is how corporate headquarters is not aware of his ineptitude. We had a visit from the second in command at JBM and we all went running around sweeping floors and shining silver and putting bags of ice on our fish. It was the biggest bullshit event I have ever witnessed in my life. Lets see we will do things in a slip shod manner until a bigshot comes in then we act as though this is how we operate every shift. What a fucking joke. The ironic thing about that visit from the bigshot was for the first time since starting my employment with JBM, I actually felt some pride for where I worked. It was a fleeting moment though only to return to the same miserable and unorganized days of yore.
    I actually am aware of management who is in personal relationships w employees. That I know is not company policy. Then you have appointed leaders who criticize employees wrong doings, but allow favored employees to take home boxes of unpaid food. The amount of theft from this place is crazy. I see everyday at least 5 – 7 employees who steal from the company. And guess what happens to these employees? You guessed it, NOTHING?
    There are more balls dropped at this place then Hellen Keller and Stevie Wonder playing catch.
    And then you tell me ask myself if when I came to work today did I do the very best I coul do today. Was a positive example of leadership and quality minded work extolled by me?
    What is more disappointing is the management does not view his inability as reprehensible. This place needs a new leader.

  • Nancy Johnson

    Went to margaritville on Saturday in Biloxi,ms. Order a taco salad it was very good until I got to the bottom of the salad and got a bite that did not taste the same as before and I could not eat I spit it out and it looked like paper and salad mixed together but I was not sure so I a decide to try again when I pick another bit on my fork I pull the bottom of the shell up. And there is a napkin under the shell. I told the waiter about it and he had his boss came to the table and said they know there is a napkin under the shell so it does not slip of the bowl and that is all he had to say expect that he would tell his director that they should use parch paper to line the bowl so you can see it. In the mean time I have ate there napkin. I think something more should been done. I bring friends to the one in New Orleans al the time but I do thing I will be doing this again because what else is done so stupid and harmful.
    And if anybody ask I will let them know that they will take there life in their own hands.

  • virginiasteward

    the cincinnatti restaurant, is not being ran to the expertise of the real quality of the restaurant. poor management, is causing a big turn over of employees, and the unfair treatment between the employees is also a big issue. My daughter has years of experience in the serving business, she has worked for top restaurants around
    Cincinnati , and has worked for this one since it had opened here. and tonight
    had to quit, because of the way the management treated her and another employee.
    the other girl walked out crying and upset. and the concerts that the servers were suppose to share..ONLY certain servers got over and over again. Im sorry my daughter did not get treatd better by your staff, and hope she will move on to a
    better work ethic some where else. Hope the bad people in your restaurant dont
    destroy your reputation…concerned customer…

  • Dee Englehart

    I and a lot of my friends really want to see a Margaritaville open in Ocean City MD! It would be so great to enjoy a nice cold margarita while sitting on the bay listening to the great music of Jimmy Buffet and the Coral Reefers.

  • Carla C

    First time visitors to Georgetown, Cayman Island Margaritaville. The food was excellent, servers extremely attentive and I cannot say enough about your manager, Chris Redlund. Great service and wonderful food. Chris helped us out in getting our tickets for the comedy show last night, then afterwards drove us to our hotel since it was late at night and we did not have a car. He was headed our direction and wanted to be sure we got back to our hotel safely. Building Security officer was extremely helpful and caring. Very enjoyable evening and great view of the ocean.

  • Laural

    im an ex employee of the key west cafe and i agree with u one hundred percent keep posting your comments and call corporate also……

  • http://www.facebook.com/John327 John Harcrow JR

    I just stumbled onto this. I would have sued the hell out of those bastards! Surely there were videos and witnesses to this atrocity. I wouldn’t care how apologetic manager was. He had no control over his employee(negligent).

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